Jan 20
Tech Tip: Double Check before Giving Any Information

data security.jpg 

Before giving any information to a website…

Check the SSL Certificate. Look at the URL of the website. If it begins with "https" instead of "http" it means the site is secured using an SSL Certificate (the s stands for secure). SSL Certificates secure all of your data as it is passed from your browser to the website's server. However, not all SSL Certificate are validated the same so you want to ensure the site has the highest validated and safest SSL Certificate by looking at the address bar. Browsers show a green address bar with a lock icon for websites that have the highest validated and safest SSL Certificates.                        

Look at the Domain.  Cyber attackers will sometimes create websites that look exactly like a legitimate website. But the URL will be slightly different (e.g., "amaz0n.com"). Then they'll try to trick you into clicking on their website's link via a phishing email or other method. To avoid these kinds of attacks always look at the domain of the site you are on. If you get an email from your bank or other online vendor, don't click the link in the email. Type the domain into your browser to make sure you are connecting to the website where you intend to be.

For more information on protecting your information click here

For information on website security click here

Jan 19
Job Postings in STARS:
There are jobs available in OIT!
Enterprise Systems Programmer (2 positions) – open until filled

Enterprise Programmer / Analyst – open until filled

Please visit the UTSA Human Resources page to view all available positions: https://jobs.utsa.edu/.

Jan 12
Job Postings in STARS!


We have positions available!

Enterprise Systems Programmer (2 positions) – open until filled

Enterprise Programmer / Analyst – open until filled

Please visit the UTSA Human Resources page to view all available positions: https://jobs.utsa.edu/.

Jan 12
OIT’s Learning Technologies Team Set to Upgrade Digital Signage on the UTSA Campuses


(A digital signage player in the Multidisciplinary Studies (MS) building.)

By the summer of 2017, digital signage players, which are used with monitors to display announcements, promotional material and other informational content to the UTSA community, will be upgraded on the Main, Downtown and Institute of Texan Cultures (ITC) Campuses. This upgrade is thanks to an initiative led by the Office of Information Technology's (OIT's) Learning Technologies team in an effort to enhance the viewing experience for the UTSA community.

To execute this project, the team will transition from the existing software used in the boards called Scala, to a more user-friendly and affordable cloud-based solution known as Screenly.

 "We are replacing old, more expensive and out of service video players," said Johnny Melendez, IT project manager. "The upgraded digital signage will have a user-friendly interface console and will allow us to better support our customers."

This upgraded platform will enable various UTSA departments to easily manage and display desired content for UTSA students, faculty and staff. Each department will be provided the necessary hardware at no cost during the initial deployment.

"We expect that this upgrade will encourage the departments to keep their information up-to-date," Melendez shared. "This in turn will keep the UTSA community better informed."

Once implemented, the Screenly software will run on a low-cost credit card-sized single-board computing device called Raspberry Pi. All digital signage monitors will then use the Raspberry Pi to display images, videos, and web pages.

Although the new software will have a simple user interface, the Learning Technologies team plans to offer FREE training to UTSA faculty and staff to ensure that it is accessible to all potential users. In addition, the team hopes the optional training will generate increased interest in and usage of the new system.

"This is a great communication medium and service for the UTSA community," Melendez added. "It is always exciting to work on any project that improves and enhances the services offered to our campus, especially when it will reduce the cost of operation for the departments and make it easier for the staff to use and maintain."


To learn more about Screenly, please visit https://www.screenly.io/.

To learn more about Raspberry Pi, please visit https://www.raspberrypi.org/

To report an issue with an existing digital board, contact OITConnect at 210-458-5555 or OITConnect@utsa.edu.

Jan 05
Jobs in STARS


We have positions available in OIT and one is closing soon!

Instructional Designer - closes 1/9/17

Enterprise Programmer/Analyst – open until filled

Enterprise UI Designer/Developer – open until filled

Please visit the UTSA Human Resources page to view all available positions: https://jobs.utsa.edu/.

Jan 03
UTSA’s Office of Online Learning Presents at the 2016 International Forum for Women in eLearning (IFWE) Conference


The UTSA Office of Information Technology's (OIT's) Online Learning department presented at the 2016 International Forum for Women in eLearning (IFWE) conference, hosted by the United States Distance Learning Association (USDLA), from November 30- December 2. The conference, which took place at Hotel Contessa in San Antonio, Texas, included open discussions, a voicing of ideas, and a number of presentations involving conversations that included audience participation. IFWE recognizes the role of women leaders in eLearning and is held every two years.

ifwe2016_4.jpgDuring the conference, members were given two presentations from OIT's Online Learning staff. Senior Instructional Designer Claudia Arcolin, Ph.D., Director of Online Learning Marcela Ramirez, and Instructional Development Specialist Diana Amis presented "Empathy in Action to Engage in Meaningful Conversations about Digital Learning." Amis also presented, "15 Tips When Working with New Technologies and Learning Ideas." During the presentation she provided 15 tips on how to work with new-fangled learning techniques and/or technologies.

The IFWE conference is a great opportunity to share ideas and concerns, learn about eLearning programs and products, and gain better insight on what it takes to be a successful leader. Attendees are given an opportunity to network and establish new relationships and contacts.

For more information on the IFWE, click here.

For more information on OIT's Online Learning, please visit:


Dec 22
Jobs in STARS!


Interested in an IT job? We have two jobs available!

Enterprise Programmer/Analyst – open until filled

Enterprise UI Designer/Developer – open until filled

Please visit the UTSA Human Resources page to view all available positions: https://jobs.utsa.edu/.

Dec 22
Meet a Geek: Michael Medrano

We at OIT were curious about how well we really know our colleagues. In this blog post series, we'll interview the many faces of OIT to get a better understanding of the people who work with technology at UTSA.

So now let's meet Enterprise Communication Technician Michael Medrano!


Full name/nickname(s):

Michael Anthony Medrano Jr.

Job title:

Enterprise Communication Technician

On a typical day on the job, I ..

install, move, disconnect, and program phones.

My family consists of..

my parents and two older sisters.

My parents used to say..

“feel stupid” when my sisters and I would unintentionally hurt ourselves.

Pets and/or other varmints...


Time at UTSA (including school and work)…

Roughly a little more than 2 years. 

The best thing I ever won in a contest was..

a Lego set.

My prized possession is..

a gift from my grandmother.

No one would recognize if they saw me..

wearing my TUBA! or a tamu shirt. Hook ‘Em Horns!!!

Special Talent/Stupid Human Trick…..

I play guitar, piano, and sing.

In my spare time, I like to..

play music and play video games with my friends.

Favorite pieces of clothing are..

my suits, ties, and longhorn apparel. 

Weirdest thing I admit to wearing….

It’s not weird but a suit of armor fashioned from the videogame series Halo.

Favorite food and/or restaurant is ..

Chama Gaucha, a Brazilian steakhouse.

Star Wars or Star Trek?


Favorite TV show…

Avatar the last airbender, Scrubs, Rick and Morty, South Park

Favorite movie...

Blazing Saddles, Spaceballs, most marvel movies, most Christopher Nolan movies.

Favorite candy bar...


Favorite ice cream flavor...

Vanilla with marshmallows and Reese’s peanut butter cups

Favorite cereal...


Favorite cake…

Devil’s Food Chocolate Cake

Favorite place to visit or vacation...

Darrel K Royal Memorial Stadium on Game day, also Hawaii. 

I'm currently listening to..

EVERYTHING. Classical, pop, rap, rock, country, Tejano, musicals, metal, electronic, etc.

In the past year, I ..

built a music studio in my home.

In the coming year, I plan to..

build more tech stuff in my house.

Right now, I am..

reading textbooks for class.

Dec 21
OIT Subject Matter Experts (SMEs) Celebrated During National Employee Learning Week

IMG_6573.JPG(From left to right: Mary-Margaret Echevarria, Rosalind Ong De Trevino, Danicia Steele and Nicole Duff at the SME Celebration.)

As part of the 2016 National Employee Learning Week, the UTSA Human Resources Department held a SME Celebration on December 9 for subject matter experts (SMEs). The super-hero themed reception style event was held in the North Paseo Building (NPB 1.408) from 9:30-11:00 a.m. and united SMEs from across the University.

Superhero SMEs from the Office of Information Technology (OIT) who were celebrated at this event included:

  • Mary-Margaret Echevarria, telecommunications manager
  • Rosalind Ong De Trevino, project coordinator
  • Danicia Steele, communications specialist
  • Nicole Duff, communications specialist
  • Diana Amis, instructional development specialist
  • Sailaja Athyala, Ph.D., instructional designer
  • Claudia Arcolin, Ph.D., instructional designer
  • Mayra Collins, instructional designer

IMG_6590.JPG(From left to right: Diana Amis, Mayra Collins and Claudia Arcolin, Ph.D. in front of the superhero themed photo booth.) 

Attendees were treated to refreshments and were allowed to network with other SMEs. In addition, there were an array of activities offered including a photo booth. In appreciation of their hard-work, all SMEs who attended were provided with a complimentary laptop bag.

OIT SMEs offer training to UTSA faculty and staff in an array of areas including Office365, SharePoint for Official Faculty Review, SharePoint Online and Blackboard Learn.

 "Subject Matter Experts (SMEs) are UTSA employees who have expertise in a specialty training area. More than 80 SME's throughout the Tri-Campus Community provide training programs to UTSA employees each semester." (http://training.utsa.edu/sme.php)

To view and enroll in upcoming OIT training classes, please click here.

Dec 21
Tech Tip: Safe Holiday Shopping


Staying safe online is especially important since more of us than ever are using the Internet for Holiday shopping. If you spend time shopping online, take a few minutes to check out the national cyber security awareness campaign called "Stop|Think|Connect" at www.staysafeonline.org.  It is a collection of resources and information related to staying safe online. Aside from learning about the risks with ecommerce, there are free security check-ups and tools that can help you stay safe and protect your information from cyber criminals. http://bit.ly/2b8FFTZ

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